Website Buyers' expectations and fears outlined

Andy over at published (quite a while back now) a document about a client study on his website which he write whilst with his old company Trendbyte. Personally, I think his report would be food for thought for most public-facing web professionals!

Kineta Systems’ potential and existing clients hopefully already understand that we have a commitment to looking after them regardless. However, website owners-to-be might glean some useful information from the full report linked to at the foot of the aforementioned article.