I recently came across this article at CMSWire which contains some interesting details about the delivery of CMS-based projects. For anyone delivering such projects, these basic guidelines are food for thought.
To potential CMS-buying customers – you’d be wise to take a look and make sure your prospective web agency is following these as best it can.
From my point of view, there’s always a balance to be struck on these projects: do we deliver a fully-featured CMS with all the bells and whistles (incurring extra cost for training etc), or do we give the client as much as they need, and no more?
The risk of course is that the client will eventually need more functionality, and potentially begrudge the extra cost, etc if you didn’t put this in to start with; however, if they don’t end up wanting more, then you’ve saved them time and money!